Head Human Resources – APAC

Job Summary:

The Head of Human Resources is responsible for leading and managing all aspects of human resources and office administration for the company’s operations in India. This role plays a critical role in attracting, developing, and retaining top talent, ensuring compliance with local labor laws, creating a positive and productive work environment, and overseeing the efficient and effective functioning of the office.

Key Roles and Responsibilities:

Strategic Focus

• Ensure alignment of HR strategies and actions with business plan
• Coach to country manager and the leadership team
• Lead transparent employee communications

Culture and Employee Experience

• Design programs to embed 3As values and culture
• Design differentiated employee experience programs to enhance employee engagement
• Functional organizational design reviews and associated change management
• Oversee employee relations, including conflict resolution, disciplinary actions, and termination processes

Talent Acquisition, Organizational Development and Succession Planning

• Develop initiatives to drive Supersonic’s employer branding
• Responsible for talent sourcing strategies and the development of talent pools
• Lead the recruitment and selection process for all positions in India, and partner with the Head of HR (Deekay Group) for all the expatriate hiring from India to Africa
• Develop effective orientation program for all new hires
• Own the talent review process and implement succession plan for critical roles and leadership team
• Lead performance management programs, including goal setting, feedback, and coaching

Compensation & Benefits

• Oversee all rewards related programs for the country, lead the country rewards annual headcount planning, annual performance & merit and bonus process
• Lead job evaluation and benefits reviews, design of wellbeing strategies
• Package design for new hires and internal promotions in line with the company guidelines

Learning and Development

• Develop and implement team effectiveness strategies for functional teams
• Develop leadership learning programs to enhance mid-level management skills
• Encourage employee individual development plans
• Oversee the development and implementation of training and development programs for all employees

Regulatory and Compliance

• Remain updated on all people related regulatory changes related to the employment law
• Ensure compliance with all applicable labor laws and regulatory requirements
• Lead audit management efforts, including preparation of responses to external audits

Team Leadership

• Provide overall leadership and development to the HR team
• Oversee all HR activities including annual budgeting, cost management
• Country cross functional projects or possibly group HR projects as necessary

Requirements:

Experience and Education

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field. A Master’s degree is preferred.
• Minimum of 15-20 years of progressive HR experience, including a minimum of 8 years in a senior HR leadership role preferably in a multinational company with operations.
• Proven track record of successfully developing and implementing HR strategies and policies.
• Strong understanding of local labor laws and regulations.
• Sound knowledge of OD and Talent Management.
• Demonstrated ability to coach and improve people manager capability.
• Experience in employee mediation and issue resolution.
• Excellent communication, interpersonal, and leadership skills.
• Ability to be flexible and deal with ambiguity.
• Comfortable challenging the norm with the stakeholders.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Experience in managing office administration functions.
• Experience in a dynamic and diverse culture working environment with multiple stakeholders
• Knowledge of HR technology and systems.
• Experience in managing a diverse workforce.

Skills and Competencies:

Leadership Competencies

• Continuously develops employees and coaches for performance and removes underperformers.
• Demonstrates efficiency of execution
• Flexibility and adaptability
• Creates a network of talented people

Personal Competencies

• Integrity/honesty
• Calm under pressure
• Assertive
• Follows through on commitments.

Intellectual Competencies

• Brainpower/multi-tasking
• Analysis skills
• Strategic thinking/visioning
• Creative/innovative
• Attention to detail.

Motivational Competencies

• Enthusiasm/ability to motivate others.
• Persistent
• Proactive / takes initiative.

Interpersonal Competencies

• Great listening skills
• Open to criticism and others’ ideas
• Good written and oral communication
• Persuasive
• Holds people accountable